Requirements elicitation
Importance: Essential (5 of 5)
Draws out real needs through interviews, workshops, and observation.
Course coverage
← All career guides8 of 8 skills14 of 14 courses
Product and design
Business Analyst
Bridges business needs and technical solutions by eliciting requirements, modeling processes, and validating outcomes.
Skill coverage
100%
Course coverage
100%
Skill coverage shows how much of the role's capability map already has a published course. Course coverage shows how much of the mapped course pipeline for this role has shipped.
- Role skills
- 8
- Published coverage
- 8
- Relevant courses
- 14
Capability map
Skills
Importance describes how central each capability is to the role. Course coverage shows where you can build the skill in the current OpenSkills catalog.
01
Analysis
4 capabilities
Process modeling
Importance: Essential (5 of 5)
Maps current and future business processes and data flows.
Course coverage
Gap analysis
Importance: Very important (4 of 5)
Compares current state against goals to identify what must change.
Course coverage
Data analysis
Importance: Very important (4 of 5)
Uses SQL and spreadsheets to quantify problems and options.
Course coverage
02
Solution delivery
4 capabilities
Requirements documentation
Importance: Essential (5 of 5)
Writes unambiguous specifications, user stories, and acceptance criteria.
Course coverage
Stakeholder communication
Importance: Essential (5 of 5)
Keeps business and technical audiences aligned in their own language.
Course coverage
Solution evaluation
Importance: Very important (4 of 5)
Validates delivered solutions against requirements and business value.
Course coverage
Change management
Importance: Important (3 of 5)
Supports adoption of new systems and processes across the organization.
Learning path
Relevant courses
Core foundations
The concepts this role is built on.
Supporting knowledge
Adjacent knowledge that improves day-to-day judgment.
- Change Enablement
- Exploratory Data Analysis
- Gap Analysis and Process Improvement
- Organizational Change Management for Technology Adoption
- Requirements Elicitation Techniques
- Specification and User Story Writing
- Spreadsheets for Data Analysis
- SQL FundamentalsFree
- Stakeholder Mapping and Influence
- User Acceptance Testing Planning
Put the map to work
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