Requirements elicitation
Importance: Essential (5 of 5)
Draws out real needs through interviews, workshops, and observation.
Course coverage
← All career guides8 of 8 skills15 of 19 courses
Product and design
Business Analyst
Bridges business needs and technical solutions by eliciting requirements, modeling processes, and validating outcomes.
Skill coverage
100%
Course coverage
79%
Skill coverage shows how much of the role's capability map already has a published course. Course coverage shows how much of the mapped course pipeline for this role has shipped.
- Role skills
- 8
- Published coverage
- 8
- Relevant courses
- 15
Capability map
Skills
Importance describes how central each capability is to the role. Course coverage shows where you can build the skill in the current OpenSkills catalog.
Business Analyst capability map
01
Analysis
4 capabilities
Process modeling
Importance: Essential (5 of 5)
Maps current and future business processes and data flows.
Course coverage
- Business Process ModelingFree
- Architecture Diagramming
- Gap Analysis and Process Improvement
- Business Rules and Decision Modeling, Process Mining (planned)
Gap analysis
Importance: Very important (4 of 5)
Compares current state against goals to identify what must change.
Course coverage
Data analysis
Importance: Very important (4 of 5)
Uses SQL and spreadsheets to quantify problems and options.
Course coverage
02
Solution delivery
4 capabilities
Requirements documentation
Importance: Essential (5 of 5)
Writes unambiguous specifications, user stories, and acceptance criteria.
Course coverage
- Requirements EngineeringFree
- Specification and User Story Writing
- Requirements Traceability and Management (planned)
Stakeholder communication
Importance: Essential (5 of 5)
Keeps business and technical audiences aligned in their own language.
Course coverage
Solution evaluation
Importance: Very important (4 of 5)
Validates delivered solutions against requirements and business value.
Course coverage
- Solution Evaluation
- User Acceptance Testing Planning
- Business Case and ROI Analysis (planned)
Change management
Importance: Important (3 of 5)
Supports adoption of new systems and processes across the organization.
Downloadable persona
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A copilot persona for Business Analyst, built from this career's courses and skills, not a replacement for them. Drop it into any AI agent tool you use.
Last updated September 5, 2026
Learning path
Relevant courses
Core foundations
The concepts this role is built on.
- Business Process ModelingFree
- Requirements EngineeringFree
- Solution Evaluation
- Technical Stakeholder CommunicationFree
- Business Case and ROI Analysis, Requirements Traceability and Management (planned)
Supporting knowledge
Adjacent knowledge that improves day-to-day judgment.
- Architecture Diagramming
- Change Enablement
- Exploratory Data Analysis
- Gap Analysis and Process Improvement
- Organizational Change Management for Technology Adoption
- Requirements Elicitation Techniques
- Specification and User Story Writing
- Spreadsheets for Data Analysis
- SQL FundamentalsFree
- Stakeholder Mapping and Influence
- User Acceptance Testing Planning
- Business Rules and Decision Modeling, Process Mining (planned)
Put the map to work
Find Business Analyst roles.
Search multiple job sources at once with queries tailored to this career, then use the skill map above to evaluate what each role actually asks for.