Requirements elicitation
Importance: Essential (5 of 5)
Draws out real needs through interviews, workshops, and observation.
Course coverage
- Requirements Engineering
- Requirements Elicitation Techniques (planned)
← All career guides8 of 8 skills8 of 14 courses
Product and design
Business Analyst
Bridges business needs and technical solutions by eliciting requirements, modeling processes, and validating outcomes.
Skill coverage
100%
Course coverage
57%
Skill coverage shows how much of the role's capability map already has a published course. Course coverage shows how much of the mapped course pipeline for this role has shipped.
- Role skills
- 8
- Published coverage
- 8
- Relevant courses
- 8
Capability map
Skills
Importance describes how central each capability is to the role. Course coverage shows where you can build the skill in the current OpenSkills catalog.
01
Analysis
4 capabilities
Process modeling
Importance: Essential (5 of 5)
Maps current and future business processes and data flows.
Course coverage
- Business Process ModelingFree
- Gap Analysis and Process Improvement (planned)
Gap analysis
Importance: Very important (4 of 5)
Compares current state against goals to identify what must change.
Course coverage
- Business Process ModelingFree
- Gap Analysis and Process Improvement (planned)
Data analysis
Importance: Very important (4 of 5)
Uses SQL and spreadsheets to quantify problems and options.
02
Solution delivery
4 capabilities
Requirements documentation
Importance: Essential (5 of 5)
Writes unambiguous specifications, user stories, and acceptance criteria.
Course coverage
- Requirements Engineering
- Specification and User Story Writing (planned)
Stakeholder communication
Importance: Essential (5 of 5)
Keeps business and technical audiences aligned in their own language.
Course coverage
- Technical Stakeholder Communication
- Stakeholder Mapping and Influence (planned)
Solution evaluation
Importance: Very important (4 of 5)
Validates delivered solutions against requirements and business value.
Course coverage
- Solution Evaluation
- User Acceptance Testing Planning (planned)
Change management
Importance: Important (3 of 5)
Supports adoption of new systems and processes across the organization.
Course coverage
- Change Enablement
- Organizational Change Management for Technology Adoption (planned)
Learning path
Relevant courses
Core foundations
The concepts this role is built on.
Supporting knowledge
Adjacent knowledge that improves day-to-day judgment.
- Change Enablement
- Exploratory Data Analysis
- Spreadsheets for Data Analysis
- SQL Fundamentals
- Gap Analysis and Process Improvement, Organizational Change Management for Technology Adoption, Requirements Elicitation Techniques, Specification and User Story Writing, Stakeholder Mapping and Influence, User Acceptance Testing Planning (planned)
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