Scenarios
You hand a task to someone and they come back a day later with a
question you could answer in ten seconds. What would you do — answer
it and move on, or ask what options they see and which they'd pick, so
the next question doesn't come back to you?
Work you delegated is being done in a way you wouldn't have chosen,
but it will probably work. What would you do — redirect them to your
approach, or let it run and reserve your input for outcomes that
actually matter?
You're overloaded and the only work you could plausibly hand off is
the most context-heavy thing you own. What would you do — keep it
because explaining it would take longer than doing it, or start
transferring it now, accepting a slower month to get a faster year?
Takeaway
- Delegate the outcome and the decisions that go with it. If you keep
every judgment call, you haven't delegated, you've just added a step.
- Say what "done" looks like, what's fixed, and what's theirs to choose.
Most delegation failures are unstated expectations.
- Answer questions with questions while the stakes are low. "What would
you do?" transfers judgment; a direct answer transfers the task back.
- Let it be done differently. Intervene on outcomes that matter, not on
approach you'd have picked.
- Hand things over while you still have time to support them. Delegation
under emergency conditions mostly proves that delegation doesn't work.